1pesohosting.com believes that there is a reasonable solution for every problem. Our support personnel are skilled to identify these problems and have the proper resources to troubleshoot your problem quickly and as much as possible without loss.
We consider the fact that every time your network is down you could potentially be losing possible income. Our pro-active personnel are ready to help to the best of their ability and we making sure that your stay with us will be worry-free one.
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| Support Process |
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1. Create a Support Ticket if all possible solutions has been exhausted thru the form provided in this page.
2. Provide our staff some time to review your issue.
3. Call our technical support at +63 (2) 718-4785 or 718-0159 after 24 hours for follow-ups.
4. Emergency follow-ups thru SMS (Short Messaging Service / Text Message) at +63 (917) 6688024.
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Please state your domain name, ticket number and your message every time you follow up.
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